Workshop SMP Strategy Consulting (German speaking only)
Creating excellent customer experiences – both online and offline – is one of SMP’s core competencies. Do you want to know how theory is put into practice? Based on our approach of using a real client case, we have created an interactive workshop to develop a new customer experience strategy for an energy provider. You will learn more about customer experience and why it is a key driver for success. You will experience how SMP approaches and implements projects. And you will get to know SMP consultants and their first hand project insights.